Meeting/Event Information


"Improving IT Services Contracting Outcomes" Virtual Seminar

October 22, 2020
10:30 AM to 11:30 AM
 Add to Calendar

Webinar - Link provided after registration and prior to event.


"Improving IT Services Contracting Outcomes" Virtual Seminar

Sponsored by ISM-Denver

Objective: Gain an understanding of the strategy and critical success factors for establishing a strong relationship with an IT Services firm.


  • IT services terminology and context
  • IT services strategy
    • When and what to outsource
    • Managing vendors
  • Selecting and contracting with an IT services firm
    • Core competencies &Alignment
    • Cost modeling
  • Evaluating performance
    • Uncomfortable questions for your vendor
    • Auditing
  • Partnering with IT

Steven Nichols bio

I enjoy helping co-workers and clients find success and have more rewarding careers by solving difficult problems and building repeatable systems. In my current role, I help clients increase the value they get from their technology investments. A few examples include helping:

  • A Fortune 500 firm assess and rationalize 400 technology vendors;
  • A Fortune 100 firm transition 3,000 users to work-from-home in 4 days;
  • A small Oil & Gas firm develop an IT strategy that supports their business, and;
  • A local Credit Union provide a more modern technology experience for their employees.

In December, I’ll graduate from CU Denver with an MBA focused on strategy and finance. I live in Denver, Colorado with my wife and 10-year-old son. We spend a lot of time in the woods, playing music, and skiing.

You will earn 1 CEH towards your recertification!